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CQ
- July, 1997
The health care
industry is experiencing a system-wide overhaul of the care of the
hospitalized patient. Over the last year or two, numerous articles in the
medical literature have discussed a growing trend in inpatient care: groups
of hospitalists - physicians who specialize in the care of inpatients - are
becoming increasingly visible both in academic and community hospitals.1.2
The attention
received by the hospitalist movement may be well deserved. As clinicians see
the potential for improvement in the quality of patient care, fiscal
personnel are realizing dramatic cost savings with hospitalist groups.
Much of the
exuberance displayed by health plan and hospital administrators regarding
the hospitalist phenomenon, however, is not shared by traditional primary
care physicians who are leery of a system that fractures the
patient-physician relationship at a time when patients need a familiar
provider’s presence the most.3 Regardless, the new modality continues to
grow — and with it a steady stream of converts.
Definition of a
Hospitalist
Wachter defines hospitalists as “physicians who spend at least 25% of their
time in a hospital setting, where they serve as the physicians of record
after accepting ‘handoffs’ of hospitalized patients from primary care
providers, returning these patients to the primary physician at the time of
hospital discharge.”4 This definition is well suited to those practicing in
an academic setting where diverse interests and substantial non-clinical
time are the norm. However, the experience of non-academic hospitalists is
in many ways different. An alternative definition which would encompass
hospitalists as a whole is offered: A hospitalist is a general internist,
medical subspecialist, or family practitioner who is predominantly engaged
in the care of inpatients on acute medical wards and intensive care units
and who acts as a consultant on surgical patients through a dedicated
on-site approach with limited outpatient responsibilities.
Factors in the
Development of Hospitalist Practices
The concept of physicians who are dedicated to inpatient care is not new.
The age-old “house doctor” has existed predominantly in community hospitals,
serving many of the same off-hours functions that house staff perform in
teaching settings. This individual was typically not fully residency-trained
and did not view the position as a career path. The advent of groups of
board-certified generalists and/or subspecialists who focus on hospitalized
patients and efficiency of care on acute medical wards is a trend that began
within the past decade.
Many identify
the ascendency of managed care as the primary force behind the proliferation
of hospitalists.4 It is argued that the increased efficiency and resultant
decrease in resource utilization gained from the division of inpatient and
outpatient responsibilities is leading the growth of this model. There is
mounting evidence to support this theory in mature markets, as the
experience of Kaiser Northern California, The Scripps Clinic, and the Park
Nicollet Clinic have demonstrated.5,6,7
However, those
who have seen hospitalist groups flourish in areas with little managed care
weigh factors unrelated to financial benefits as the impetus for the
division of inpatient and outpatient responsibilities.8,9 One such factor is
the medical information and technology explosion. For example, physicians
are having an increasingly difficult time juggling complex regimens for the
outpatient treatment of diabetes or asthma with the ability to manage the
complicated infectious disease dilemmas of inpatients. Finally, a large
number of hospitalist groups have been initiated to relieve medical staffs
of the responsibilities of “unassigned” patients needing admission, as well
as night time and other off-hours duties for inpatient care. This has
stemmed in part from a desire for a more predictable lifestyle and call
schedule.
Hospitalists in
1997
There are hospitalists spread across the majority of regions of the United
States, transcending any one type of payer system. It is estimated that
there are roughly 1,200 to 1,500 hospitalists in the USA and that this
number will grow rapidly in coming years. There is a great deal of
heterogeneity in hospitalist groups around the country: some work as
hospital employees, some are health maintenance organization or managed care
organization employees, and some are members of a private practice. The
majority of hospitalists are general internists. Medical subspecialists such
as intensivists, pulmonologists, and infectious disease specialists, along
with pediatricians and family practitioners make up the balance.
The Value
(Quality/Cost) Equation
The implications of the hospitalist movement for quality enhancement and
cost containment exist not only for the acute patient setting but across the
continuum of care. The institution of hospitalist groups has generally led
to reductions in hospital charges of roughly 15%-20% regardless of local
market characteristics.8,9,10,11 As hospitalists get better at what they do,
further decreases in utilization are being seen.12 What is underappreciated
is the value imparted by increasing primary care provider availability and
efficiency in the outpatient setting,13 by maximizing use of skilled nursing
facilities, sub-acute units, and home care through timely discharge, and by
increasing attention to patient satisfaction.
However, many
questions still remain about the cost of hospitalists to the health care
system. Are inpatient costs simply being shifted to sub-acute, skilled
nursing, or outpatient settings? If a patient is sent to a sub-acute unit
two days earlier under a hospitalist, does that patient consume
proportionately more resources in the sub-acute setting due to increased
acuity of illness? Are readmission rates higher? At this time, definitive
answers do not exist.
Indeed, much of
the promise of hospitalist groups lies in their potential to transform the
acute medical ward. That which was once an afterthought for physicians with
a busy office practice is becoming a locus of multi-disciplinary efficiency
through the development of critical paths, continuous quality improvement
initiatives, measurement of outcomes, and other collaborative efforts. The
close knit and onsite nature of hospitalist groups allows for leadership in
these areas.
Who Will Be the
Hospitalists of the Future?
It is argued that intensivists make the best hospitalists because they are
best suited to care for severely ill patients. Intensivists also possess the
non-critical care skills needed to care for the majority of hospitalized
patients so that general internist-hospitalists, for example, are needed
only in a setting where intensivists are fully occupied with ICU duties,
such as in large tertiary care centers.14
Some predict
that in the future, hospitals will consist of nothing more than an intensive
care unit, a step-down unit or two, and a rehabilitation facility run by
physicians with critical care expertise, physician extenders, and case
managers. The viewpoint of the entire hospital as the sovereign domain of
the intensivist raises a variety of concerns, however. Will acute medical
wards truly be phased out of existence? Some see a limit to the amount of
services that can be provided in the home setting,5 thus favoring the
continued existence of acute medical wards. There may be a point where it
will be cheaper to have patients in a hospital receiving intravenous
antibiotics and wound care, for example, than it will be to have a nurse and
therapist travel to each individual’s home. With this scenario, a system of
hospitalists who are generalists focusing on the acute medical ward will
complement the hospitalist-intensivist who concentrates on the ICU.
Furthermore,
can society afford to train hospitalists for two or three years
post-residency? Will intensivists be able to maintain their skills in both
the care of the ICU patient and the complicated inpatient who is not
critically ill? It follows that there will be a need for general internists,
pulmonologists, other medical subspecialists and family practitioners to be
hospitalists in various regions, reflecting the heterogeneity of local
health care markets and community needs. It is becoming increasingly clear
that hospitalism is a unique intellectual discipline accessible from a
variety of backgrounds.
Effect on
Community Hospitals
The impact of a hospitalist program on a community hospital cannot be
underestimated. As inpatient utilization continues to decline and
competition among hospitals intensifies, the presence or absence of a
hospitalist group will be a major factor in determining the continued
success of some community hospitals and the demise of others. At a time when
many smaller community hospitals are being pushed to the margins of
viability, a program that potentially enhances quality and cuts costs has
tremendous implications.
Consider what
occurs when a community hospital closes. Patients formerly in the hospital’s
catchment area will be sought after by the remaining hospitals. Primary care
physicians who are now distant from an inpatient facility will
preferentially send their patients to a facility that has hospitalists while
they retain their outpatient practice.
Consider
further the impact of hospital report cards on determining continued
viability. Report cards are becoming highly publicized15 and have been
associated with changed in hospital admission rates.16 In the future, they
will be based on determinations of quality in addition to an institution’s
reputation and whether or not it is regarded as a “center of excellence.”
The presence of physicians dedicated to the improvement of inpatient care
will potentially have a substantial impact on a hospital's “final grade.”
Effect on
Academic Centers
Academic medical centers are experiencing increased pressure under managed
care to contain costs while continuing to carry out their mission of
teaching and research. Further pressure is being applied as cuts in
residency positions and the attendant loss of federal revenues occurs.
Programs such as the Health Care Finance Administration’s (HCFA’s) $400
million deal with New York teaching hospitals to cut 20%-25% of residency
positions over the next seven years presage a widespread movement.
Since teaching hospitals rely heavily on residents for inpatient care,
alternatives will need to be devised. The most logical and cost-effective
way to fill this void may be to construct teams of hospitalists to care for
inpatients who were formerly under the care of residents.
The potential
benefits to house staff are significant under a hospitalist model. Instead
of having teaching attendings who spend only a month or two on the wards
each year, hospitalists as teaching attendings are more in touch with the
practical aspects of inpatient care in addition to being more available for
resident interaction. Wachter’s group at UCSF has demonstrated that under a
hospitalist program, house staff teaching is at least as good as the
traditional model.4
Finally, the
prospects for cost containment are substantial. UCSF’s experience has
demonstrated significant cost savings with comparable outcomes between the
hospitalist and traditional groups.4
Conclusion
We are presently in the early stages of the hospitalist movement. Legitimate
concerns about continuity of care and the true value of hospitalist groups
exist. However, the impact these groups will have on their institutions both
for quality enhancement and cost containment will be profound in the years
to come.
References
1. Wachter R.M, Goldman L. The emerging role of hospitalists in the American
health care system. N Engl J Med 1996;335:514-17.
2. Speer T. The Balancing Breed: Is It Time for a New Class of Inpatient
Specialist? Hospitals and Health Networks, February 5, 1997, p. 44-46.
3. Brunton S. Are Hospitalists a Good Idea? Physician’s Weekly, March 17,
1997, Vol. XIV, No. 11.
4. Wachter R. The Emerging Role of Hospitalists in the American Healthcare
System: presented April 11, 1997 in San Francisco at “Management of the
Hospitalized Patient in the Managed Care Era,” UCSF School of Medicine.
5. Sager A, Socolar D, Imprudent and Impatient: Are Hospitals Closing Too
Fast and for Insufficient Reason? Boston Globe; April 27, 1997:E1.
6. Terry K. Discharging primary care doctors from hospital rounds. Med Econ;
1996;11:65-81.
7. Likosky W. The emerging role of hospitalists in the delivery of inpatient
care - a panel discussion. Society of Critical Care Medicine Annual
Symposium, February 7, 1997.
8. Nelson J. Inpatient-only practice: where did it come from and where is it
going. Today’s Internist, January/February 1997:35-6.
9. Hospital Peer Review: Emerging MD specialty can help you cut costs,
optimize. Amer Health Consult. May 1997, Vol 22, No. 5, pp 61-72.
10. Moore JD. The inpatient’s best friend: hospitalists specialize in
managing care of the very ill. Mod Healthcare, February 3, 1997, pp. 54-62.
11. Lindblad P. Hospital-based internists - hospital care of the future? HMO
Practice, September, 1996, p. 123-4.
12. Whitcomb W. Mercy Internal Medicine Service: unpublished data.
13. Cobaugh DS. Why we dropped most inpatient visits. Medical Economics,
February 13,1995.
14. Gipe B. The original hospitalists. Mod Healthcare. April 28, 1997, p.
25.
15. America’s best hospitals. US News & World Report. April 30,1990: 51-85.
16. Hargadon, T. Personal communication.
- By Winthrop
F. Whitcomb, MD
Dr. Whitcomb is
the Director of Inpatient Medical Service at Mercy Hospital in Springfield,
Massachusetts.
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