|
CQ
- October 1996
The utility of
dedicated inpatient physicians is receiving increased attention. (1,2.3.)
This type of
practice is growing rapidly in many markets, especially where there is a
significant managed care presence. It may seem natural for physicians to
think of this model as one that has been thrust upon them by the business
people in charge of managed care organizations. However, thinking this way
runs the risk that the many benefits of an inpatient coverage model will be
ignored.
A group of
Gainesville, Florida internists (Inpatient Medical Services, Inc.) started
an inpatient-only private practice in 1987 which has grown from one doctor
at one hospital to five doctors who now cover two acute care facilities
(Columbia North Florida Regional Medical Center and Alachua General
Hospital, both of which have about 250 beds and 16-20 ICU beds). The group’s
five physicians are all young (the age range is 29-37) and are all board
certified Internists. The group’s growth has occurred in an area which has
relatively little managed care (their payer mix is 62% Medicare, 13%
indemnity, 1% Medicaid, 3% discounted fee-for-service, and 21% other).
Potential
benefits to patients, hospitals, and other physicians can be derived from an
inpatient-only practice and have a great deal to do with the manner in which
the program is structured. Inpatient Medical Services has several
unconventional features. Of these, the physician’s schedule may be the most
important.
A Unique
Schedule for Physicians
Most published reports of inpatient practices describe a system of
office-based internists rotating hospital coverage for periods of one or
more weeks, during which time they do not see outpatients. An alternative
schedule would allow for a group of in inpatient physicians to “cover” the
hospital in 24-hour shifts, in much the same way that emergency room
physicians work. In this model a physician would conduct rounds on all
patients on the service and see all new admissions and consultations during
his shift, and a colleague would assume these responsibilities on the next
day (or shift). Both of these systems provide for hospital coverage and the
greatest amount of predictability in the doctor’s schedule.
The potential
lack of continuity between the outpatient and inpatient setting is one of
the biggest obstacles to high-quality care for inpatient practices. Because
of this, Inpatient Medical Services attempts to maximize the continuity
between patient and doctor for each episode of hospital care. Physicians
conduct rounds 7 days each week and rotate call for all of the new
admissions or consults for each day. Thus a given patient typically sees the
same doctor daily for the entire length of stay, even if it is several
weeks. Each doctor takes time off in one-week blocks every 3 to 6 weeks.
In 1995 the
group managed about 2,500 admissions, performed about 600 consultations, and
had a daily census which ranged between 6 and 20 patients. Specific data
regarding the utilization of consultations from specialists was not
available; however, the Internists in the Group are comfortable performing
independent management of uncomplicated myocardial infarctions, strokes, and
short-term respiratory failure, and as a result they tend to utilize fewer
specialty consultations.
Most admissions
come from the emergency room; others are either transfers from other
emergency rooms or hospitals, or office admissions. The group dictates a
discharge summary on the day of discharge and has as one of its primary
goals making sure that a copy of the discharge summary arrives at the
attending physician’s office before the patient does for follow-up care.
Calls to the patients are made within 10 days of discharge in order to
follow up on their status and to clarify any questions regarding the plan
for further care.
Another
advantage of full-time inpatient work is that the physician can focus his or
her skills and CME efforts on illnesses which commonly require inpatient
care. These skills can be developed best by practicing inpatient medicine
full-time, rather than through periodic “rotations” to the inpatient
service. Additionally, the inpatient doctors get to know hospital personnel
and services quite well, which leads to an ability to guide the patient
“through the system” more efficiently.
Strong Support
From Patients and Physicians
The practice has been quite well received by patients and physicians in the
community. During the late 1980’s the idea of an inpatient practice was
quite new, but it was welcomed as a good way to care for many of the medical
patients that arrived at the hospital without an attending physician on
staff. These patients were happy to have a hospital doctor to complement
their office doctor near home, which was often some distance away.
Many
office-based physicians have chosen to refer to the inpatient service,
allowing them to spend more time in the office where they are more
efficient. In the last few years an increasing number of new primary care
physicians have started office practices without taking on hospital
responsibilities. By having an inpatient service, the hospital has an ideal
tool for recruiting such physicians and increasing their local primary care
base.
While the
growth of the practice has been encouraged by strong support from the local
physician community, some have expressed concern that it poses a threat to
their own hospital work. Most of these anxieties have been short-lived since
no doctor is required to refer to the inpatient service. A two-man pulmonary
group at one hospital was concerned about losing referrals. These concerns
were alleviated by having the pulmonary doctors share in the workload of the
inpatient service.
Many Benefits
for Hospitals
In addition to attracting primary care doctors to the hospital, the practice
attracts referrals from doctors in outlying communities. The group has
formed strong associations with many of these doctors, resulting in steady
referrals. The hospitals benefit from this arrangement since the local
market offers several options in hospital care and doctors will refer to the
one that has physicians who will most readily accept patients.
Reports from large health care systems (e.g. Park Nicollet and Mullikin4)
describe large reductions in length of stay and cost of care with the advent
of inpatient physicians. Length of stay for the Group has been shorter
(averaging 10% less than the rest of the State) and initial data regarding
the cost of care is encouraging, showing reduced charges at both facilities.
Systems to accurately track costs in order to provide more meaningful
comparisons are being developed.
Satisfied
Inpatient Physicians
The five doctors in the Group have found this style of practice to be very
rewarding. Some satisfaction has come from successfully starting an
inpatient-only private practice in the absence of a prototype. The rapid
growth of practices like this in the last few years is seen as a
confirmation that what some regarded as untenable in the 1980’s was actually
a good idea and ahead of its time.
Advantages for
the physician include an alternative work schedule allowing for a generous
number of weeks off each year, and exceedingly low overhead (generally less
than 10%). There are no employees to manage, and a contract billing service
handles collections. Additionally there is the potential for short-term
employment for new physicians in the community who may wish to eventually
establish a more traditional practice.
Not Created by
Managed Care
While inpatient practice and managed care enjoy a close association, our
experience in Gainesville has shown that this model is a practice style
which benefits the patients, hospitals, and doctors associated with it.
These benefits, not managed care, are the reason for the development of this
model. It is likely that inpatient practice models would have evolved out of
their own merits even without the advent of managed care, which appears to
be accelerating their growth by encouraging greater efficiency and quality.
References
1. Wachter TM, Goldman L. The emerging role of “hospitalists” in the
american health care system. NEJM 1996;335:514-5.
2. Gipe B. A pennsylvania model for in-house acute care physician services:
improving patient performance and outpatient stress. Cost & Quality
1996;2:6.
3. Brandner J. Will hospital rounds go the way of the house call? Managed
Care, July 1995:19-28.
4. Kilgore C. Some internists bid farewell to rounds. Int Med News. March 1,
1995;1,33.
-by John
Nelson, MD
Dr. Nelson is
an inpatient physician in Gainesville , Florida.
Back to PCCMG Home
Page
Back to
Bibliography |